Passports & Licenses

Verify all required documentation before duty

Step 1 of 14
Document Verification

Ensure all crew members have valid documentation

Required Documents
Passport: Valid passport with at least 6 months validity remaining
Cabin Crew License: Current cabin crew attestation
Medical Certificate: Valid medical certificate for cabin crew
Visas: Required visas for destination countries
ID Badge: Valid company identification badge
Important: Flight will be delayed or cancelled if any crew member lacks proper documentation. Verify documents 24 hours before duty.

Crew Positions

Review today's crew composition and positions

Step 2 of 14
Today's Crew

Current flight crew members and their positions

Crew Members

No crew data found. Please register flight information in Section 1.

Note: Crew information is automatically loaded from the flight registration system. Ensure all crew members are properly briefed on their positions and responsibilities.

Safety Memo

Current safety notices and important updates

Step 3 of 14
Current Safety Memos

Latest safety notices and updates (auto-delete after 7 days)

Active Safety Memos
Current Safety Memos: Latest safety notices and updates reviewed
Equipment Changes: Any modifications or updates to safety equipment
Procedure Updates: Latest procedure changes and revisions
Critical: All crew members must be aware of current safety memos. Discuss any questions or concerns with your supervisor before flight.

Flight Info

Click o a sector card to expand details

Step 4 of 14
Flight Details

Complete information for all sectors

Sector Information

No flight information found. Please register flight in Section 1.

Topic of the Week

Current weekly training focus and safety topic

Step 5 of 14
Weekly Safety Topic

Review this week's featured safety topic and training materials

Topic Management
Click to enlarge
Weekly Topic
Topic Reviewed: I have reviewed and understood this week's safety topic

PDI & Equipment

Pre-departure inspection and equipment checks

Step 6 of 14
PDI Checklist

Complete pre-departure inspection procedures

Safety Equipment
Emergency Equipment: Check all equipment is properly secured and within service date
Trolleys: Verify trolleys are sealed and nothing behind them, also boxes notify of duty free to CSS
First Aid Kits: Confirm first aid kits are complete and sealed
Water & Waste: Confirm water and waste services are ok for dispatch
PA test and confirmation: Verify all prefious items and confirm via PA chack complete and all relevant info
Critical: Report any missing or defective equipment immediately. Aircraft cannot depart with unserviceable safety equipment.

Crew Briefings

Safety and operational briefings

Step 7 of 14
Crew Communication

Coordinate with all crew members

Briefing Topics
Safety Briefing: Review emergency procedures and crew coordination
Special Passengers: Identify passengers requiring special assistance (UM, DPNA, WCHS, etc.)
Safety Quiz: Complete safety knowledge assessment
First Aid Quiz: Complete first aid knowledge assessment
Security Quiz: Complete security knowledge assessment
Tip: Good crew communication is essential for safety and efficiency. Ensure all team members understand their roles.

OTS & Boarding

On-time service and boarding procedures

Step 8 of 14
Boarding Preparation

Prepare cabin for passenger boarding

Pre-Boarding Checks
Cabin Cleanliness: Verify cabin is clean and tidy for passengers
OTS on: Check OTS and pre-orders
Overwings exit & MED doors: Ensure pax are briefied on the overwing exit and med doors if applicable
Passenger Welcome: Greet passengers professionally and assist with seating be nice and friendly
Monitor Boarding: Stay on your station if refuelling is taking place
Rows count:Ensure fwd and aft zone pax match loadsheet and pass info to CPT.

Takeoff

Cabin secure and takeoff procedures and checks

Step 9 of 14
Takeoff Procedures

Secure cabin and prepare for take off

Take off Procedures
Cabin Secure: Verify all passengers are seated, seatbelts fastened, window shades open and trays folded
Galley Secure: Ensure all galley equipment is stowed and secure
Secure yourself: Give cabin secure to CSS and take your seat inmediately

In-Flight Service

Service procedures and cabin monitoring

Step 10 of 14
Service Delivery

Professional in-flight service standards

Service Standards
Prepare Service: Distribute magacines, OTS, And take HOP orders
Deliver Service as per CSS instrucions: 1st service, waste collection, S/C, gifts, 2nd service as per standard procedures, if applicable do DUTY FREE in separe trolley
20 MINs check: Every 20 minutes check lavatories, and CSS checks on F/D
30 MIN RULE: 30 Minutes before landing start preparing galleys (if not on service still), seal trolleys collect rubish and prepare cabin for landing.
Excellence: Deliver exceptional service while maintaining safety standards at all times be nice and friendly and keep a good team work .

POTM & Promos

Product of the month and current promotions

Step 11 of 14
Current Promotions

Active product promotions and sales incentives

Active Promotions
POTM Knowledge: Familiar with current product of the month details and benefits
Promotion Announcement: Make PA announcement about current promotions
Sales Targets: Aware of current sales targets and incentives
Sales Performance: Promoting products effectively contributes to overall cabin crew performance metrics.

Monitoring & SP INS

Continuous cabin monitoring and security inspections

Step 12 of 14
Cabin Surveillance

Ongoing monitoring and security procedures

Security Inspections
Regular Cabin Walks: Conduct regular walks through cabin to monitor passenger behavior
Flight deck awareness: If you contact the flight deck let CSS know to avoid excessive calls to F/D
Safety Strap Across the Door: Verify safety strap is properly positioned across door during flight, challenge anyone that comes on board, remember A/c unatended procedures.
Security Search or Check: Conduct security inspections as required by flight operations
Continuous Surveillance
Continuous Surveillance
Monitor passengers at all times. Watch for unusual behavior or safety concerns.
Lavatory Checks
Check toilets every 20 minutes for cleanliness, safety, and security.
Door Security
Maintain safety strap across door and monitor access.
Security Alert: Report any suspicious behavior or items immediately to the flight deck. Passenger safety is the highest priority.

Landing Prep

Prepare cabin for landing and arrival

Step 13 of 14
Landing Procedures

Secure cabin for descent and landing

Pre-Landing Checks
Secure Cabin: Ensure all loose items are stowed, tray tables up, seats upright, blind open, EXITS clear of personal belongings.
Galley and bins: ensure galleys and bis are ok for landing
Cabin secure: Give cabin secure to CSS and pas to CPT
Crew Seats: All crew members seated and secured for landing
Critical: All cabin securing must be completed before final approach. Do not remain standing after Cabin secure is given.

De-birefing Discussions

Post-flight safety review and feedback

Step 14 of 14
Safety Debrief

Review flight operations and safety concerns

Debrief Topics
Safety Events: Discuss any safety-related events or concerns during the flight
Sales review : Discuss sales of the day and stablish strong points and areas of improvement
Passenger Incidents: Review any passenger-related incidents or medical events
Improvement Suggestions: Share ideas for improving safety procedures or operations
Complete Reports: Ensure all required reports are completed before leaving duty
Team Feedback: Open communication and constructive feedback help improve safety and operational excellence.